Terms & conditions

Delivery

Aben Wines Retail offers delivery throughout the UK.  Full details of our delivery options can be found in the FAQ section of the website.  A signature will be required on delivery and all packages containing alcohol will require an adult over 18 to sign for the package.  Any packages returned to us due to failure to obtain an adult signature will be subject to an additional charge for re-shipment.

Acceptance

The Purchaser must inspect all goods on delivery and must notify the carrier immediately of any damage, shortfall or deficiency.  Satisfactory acceptance of the goods is deemed to be made two days following collection/delivery.  Thereafter, the Purchaser is unable to reject the order for whatever reason.

Quality Control

Fine Kosher Wines adheres to a condition code regarding all wines, with proper safekeeping of all wines in our possession and act in good faith when purchasing wine.  In the unlikely event of some older wine becoming corked o out of condition for consumption it will be at the discretion of Aben Wines Retail that replacements may be made available without obligation.

Order cancellation

The Purchaser may cancel an order for any reason whatsoever at any time up to 5 days from the day after the order has been received, provided all of the bottles are unopened and intact.  Unfortunately, the shipping fees will not be refunded.

returns & exchanges

You should notify us immediately if any of the bottles of wine are broken or spoiled when they are delivered.

You can exchange unopened bottles within 5 days from purchasing.  Unfortunately, the shipping fees will not be refunded.

Age restrictions

It is against the law to sell or supply intoxicating substances to persons under the age of 18 years of age in the UK.  By placing an order you confirm that you are at least 18 years of age.  Our couriers may ask for proof of age upon delivery.  in the event that this is not satisfied they are not permitted to leave the order.

stock availability

All wines listed on the Aben Wines Retail website are subject to availability.

disclaimer

Fine Kosher Wines has taken every effort to ensure that the information on this website is correct, accurate and up to date.  However, Fine Kosher Wines takes no responsibility whatsoever for information that is incomplete, inaccurate or out of date.  Fine Kosher Wines shall not be held liable to any individual or business for any damage or loss which may have occurred from the use of any matter contained on this website.

Aben Wines Retail  reserves the right to cancel and refund any order that it suspects was made either not in good faith and/or for the purpose of redistribution.