FAQ

How do I place an order?

​

Ordering couldn't be simpler through our website.

​

1. Visit the product detail page for an item you wish to buy.

2. Tap Add to Cart.

3. When you've finished adding items to your cart, tap the Shopping Cart icon.

4. Tap proceed to checkout and follow the on-screen instructions.

5. Pay for your order securely using PayPal.

​

It's as simple as that.

Payment and Shipping

UK standard for orders £75.00 and under (3-5 business days) - £4.95

UK standard for orders £75.00 and over (3-5 business days) - Free

UK express deliveries - please contact us to arrange

​

UK deliveries only

​

Standard

​

Delivery is 3-5 business days from receipt of order, subject to stock availability.

Please allow longer than usual shipping times during Jewish holidays.

​

Express delivery

​

When choosing express delivery we will dispatch orders received by 12pm on the same day using express delivery to be delivered the next day.  Orders received after 12pm may be dispatched on the next business day.

​

Please note we do not offer delivery on Shabbat.  Orders placed after 12pm on Thursday will be dispatched on Friday for Monday delivery.

​

Free pick-up is available.  Please telephone with your order to arrange.

Secure Ordering & Payment Options

All payments made through the Fine Kosher Wines website are processed securely by PayPal.

Returns & Refunds

You can return unopened bottles within 7 days from purchasing.  Please note that the shipping cost will not be refunded.